Requests for test rescores must be made via this form only. Requests by telephone, email, or fax will not be accepted. Before completing this form, please review The CELBAN Centre’s Policies & Procedures. Please note, multiple choice questions in the Listening and Reading Tests are rated automatically and results are calculated using a programmed and validated algorithm. Given this marking process, rescoring of these components is not conducted. If a technical issue occurs during the test, the proctor will submit an incident report to The CELBAN Centre. The CELBAN Centre will review the report on a case by case basis to determine next steps, and reach out to the examinee directly to discuss the available options. Examinees can also opt to submit an Exceptional Circumstance Exemption Request Form to appeal their result.